Trade objective is to gain profit. CSR is the human face of trade. Anything befitting human and related areas is appreciated. Thus corporate houses are very much appreciated and recognised for leaving aside their greed and contributing for society and nature., says Bibhu Prashad Mohanty.
By Bibhu Prasad Mohanty
Sustainable Development has been defined in many ways by many philosophers, politicians, thinkers and scientists of great fame and authority. But the most frequently quoted and used definition is from Our Common Future, also known as the Brundtland Report; “Sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs. It contains within it two key concepts:
1. the concept of needs, in particular the essential needs of the world’s poor, to which overriding priority should be given; and
2. the idea of limitations imposed by the state of technology and social organization on the environment’s ability to meet present and future needs.”
Now a days it is shown to the world that corporate houses took up sustainable development as part of their profit making economic practices where Corporate Social Responsibility (CSR) is the major area they focus to address many socio-economic-environmental issues and concerns. India has several development concerns. We all know that much to be done in the areas of agri-production- food security, food processing, equal distribution and sharing of common properties resources, land management, soil conservation, education/ human resources development, ground water management, human trafficking, child labour, begging on street, people with disabilities (PWD), women and children concerns, elderly people and poor people having low access to quality health services, loss of biodiversity, industrial pollution, climate change, digital divide, health and food concern of livestocks, transport, communication, research and analysis and popularisation of appropriate technology, legal awareness, employment/ self employment concerns and so on. As corporates of India are socially committed people expect them to take up above issues.
For any corporate production and profit are much more important than people and planet although they claim their concern over people and planet with pomps and drums. It is seen across the world; corporate houses put maximum effort, investment and time on production and profit. It is natural and a fact also. It should be like that. A corporate house is always responsible before its customers, suppliers, employees, shareholders, communities and other stakeholders like human resource, market and its own vision and mission. Therefore it is natural that profit will be its main motive. But CSR is the obligatory commitment of corporate houses before nation. They have promised before the nation in legal terms at Ministry of Environment and Forest to contribute towards the growth of local villagers, environment, infrastructure, ground water resources, and livelihood of people, education etc and serve nation.
Activities under CSR as obligation towards nation to extend beyond the statutory obligation to comply with legislation and cares that corporate houses voluntarily taking further steps to improve the quality of life for employees and their families as well as for the local community and society at large. Unfortunately that does not happen and they do not feel the importance of planet and people in the same way as they have feelings and concern towards profit. Hence the importances of CSR in the organisation remain neglected. They do make profit at the cost of environment, natural resources, culture society and mostly people. Indian corporate sector spends around Rs 40,000 crore on social expenditure. It is observed from various reports that companies drew exemptions ranging from Rs 5,000 to 6500 crore under income-tax laws per year. These figures sound improbable as Indian companies still do not distinguish between philanthropy and internal practices to benefit stakeholders such as employees and community. Thus a big confusion still exists in industries and mines operators in relation to CSR practices.
Effect of corporate houses and changes in society
Giagantic investments of corporates bring huge changes in any geographical location effecting on life style, culture, thinking process, economy and so on. But they remain away from taking the responsibility of the changes which bring several disturbances in environment, micro to macro economy; culture, poverty reasons, unhealthy & unknown effects on life and vegetation. The speed with which the corporate grow never matches with the growth or changes of people displaced, affected and live in close vicinity of industry or mines. People suffer a lot because the changes caused by the giant profit making units and sacrifice their peace and healthy life. We people in corporate claim that there is a positive economic change across the industrial area. It is true that corporate try to build up huge infrastructures, physical facilities and bring many other people benefiting programs. The underneath aim is to keep people silent over the large scale changes they make while operate on forest, agriculture land, streams, rivers which are mostly revered as, Mother nature- natural resources . With those the culture and emotion of local people are attached. Their livelihood, life style, food, traditional knowledge, medicines, religion, language and thinking process are inter-winged. Neither any progressive Govt nor any profit making business house can value it. Because the priority and mission motive is to move forward to make physical infrastructure, profit and facilities as the urban facility is a single point focus for them.
The major CSR activities by CSR
Companies conduct events like health camps, population control measures, support a few sick persons, give some scholarships, organise a few SHGs, a few sports events, impart trainings for some livelihood practices without linking them to further growth in the process of conducting CSR. Some corporates found to work on disability, some on geriatric issues, some work on street children. All these are either time bound projects or institution run activities or supports to some NGOs. They also meet the deficiencies of Govt run schemes or programs with an aim to enhance the quality of the programme. Short term activities are mostly eye washing efforts by corporates where sustainable development approaches are usually missed. Govt authorities and people’s representatives are mostly invited in such programs to grace the occasions and their visibility in the public are taken care in such a way that the corporates get continuous illegal and quick legal favours and ultimately the profit multiplies. Thus nation looses a lot of revenue, regularity of good practices, and continual improvisation in the process development. However some of the corporates have done some exemplary work in connection with sustainable development. They are rare in different nations.
Organisations careful about the ethical expenditures of the CSR fund are also careful about sustainability of the programs, projects and effects of events they organise. Their events always satisfy and linked to the vision, mission and sustainability reasons. When they fail to identify the reasons of sustainability in the program, projects or events, mostly local people’s unrest occur in the area. Today CSR is looked as strategic approach to manage the risks from local people’s resentment and superficially meet the commitment to Govt. When there is a resentment of people in Govt, media and politics get aware of the troubled relationship between people and corporate house. Before that they remain silent. Thus another pressure and conflicting situation arises. To meet these situations and pacify people’s outcry against negligence of corporate usually a collaborating effort of Liaison Department, PR Department, Corporate Communication and CSR Department come together. All of them in collaborative coordination try to meet the situations and solve through different means and methods. In these problem solving approaches two major approaches are usually observed. One is to calm down the reactions of Govt and media by applying legal and illegal means. Other one is fulfilling the demands of people through negotiation and some kind of philanthropic approaches.
Role of Govt in monitoring CSR activities of Corporate houses
The regulatory and monitoring units of Govt have been found to be helpless / lack regulatory provisions/ insincere towards monitoring of the actual happenings or development and expenditure made by corporates. It is found that district collector or appropriate revenue officer who is responsible for monitoring of such huge funds and expenditures is also burdened with some emergency and more serious responsibilities which do not allow them to adequately vigilant on CSR funds which are usually spent by the corporate houses only. Thus there is scopes for corporate houses to either delay the expenditure of fund or knowingly use different means of operations where they only meet a portion of dedicated fund meant for CSR. Lack of concrete reports on CSR from independent body, without any prescribed indicators of development and expenditure of CSR fund the corporate get opportunities to play hide and seek role with Govt and people both. They do not play a transparent role in the process. Other aspect is that the corporate units are very pushy and adamant in making their objectives fulfilled by adhering to any means of activities including bribing and favouring Govt officials and pursuing people’s representatives.
Therefore the people and planet are least bothered and having low concern for corporate houses. Except a few those who have given autonomy to CSR Dept most of the corporates are superficial in CSR activities. They feel it is a waste of money in relation to profit. Therefore they either knowingly ignore the justified demand of development of people or delay the expenditure. This resulted with number of ill effects on people at locality of corporates. These organisation play with money and power so the poor common families suffer to a great extent and even meet uneven progress or get finished due to rapid changes in economy of the region and culture that influences the vicinity.
Human at the Centre of desired changes
Taking human at the centre it is found that poor people have very low access to information and resources both. Because of that they are either neglected or cheated or they are unable to avail the entitlements and benefits. Development denials to these people are a major concern of today. There are numerous models of solutions to the problems they face which are available across the world. Let’s replicate and improve those under CSR. That will be a great contribution to mankind by CSR activities by corporates. It will be a process not a mere camouflaging activity or altruistic behaviour of corporate houses. Thus the debate of confusion in CSR activity by corporate houses those who are focused only on profit will disappear. They will be considered as sincere socially responsible organisations which will not only gain support of nation but also buyers of their products, investors and have a human sensitive fame too. Therefore CSR should be passionately and professionally taken up by corporates.
The Human resource in CSR and Control of corporate by Human Resource Dept
The challenge is that at present HR divisions are mostly controlling CSR activitiesin most of the corporate houses. HR people are always into recruitment, counseling, training and many others activities concerning staff, workers and contractors. They are neither the professional social / development workers or nor development visionaries. Exceptional individuals are there in HR and other departments those who have passion to serve people and they developed their skill and experience in that line across time. They are people with exceptional abilities, passion and skill. Their number is very few. Development sector requires a different set of skills in conducting CSR programs. People those who get in to CSR activities should have a passion of development work and should be skilled/trained/ developed in that direction.
Conclusion
Therefore the management heads and senior people at decision making process of corporate house must understand that their passionate attitude towards people and planet will bring a lot of changes in environment, people and business of the organisation. There will be good wishes from people around them which is along term profit for the corporate. Secondly support of local people will strengthen them and will never restrict the growth of corporate due to resentments. Respect to own country men will be a significant visible achievement of the corporate to gain influence over several policy making policy for the country and state. Thus the face value of corporate will gain blessings of Govt. It strengthens the business too. Other aspect is becoming passionate towards growth of own people is a divinity we practice and become part of good happenings around us. We all wish to be recognised, patted and rewarded for our good works. Trade objective is to gain profit. CSR is the human face of trade. Anything befitting human and related areas is appreciated. Thus corporate houses are very much appreciated and recognised for leaving aside their greed and contributing for society and nature. It is also a spiritual aspect of trade. Unfortunately some corporate leaders and their top managements do not realise this. A smile in neglected person can bring tons of satisfaction to the person or people those who become means to it. Trade or industry will become a place to enjoy and means to real progress of nation.
( Bibhu Prasad Mohanty is a CSR Expert. He lives in Odisha. He can be reached at bibhu65@yahoo.com. http://in.linkedin.com/in/bibhuprasadmohanty )
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You have spoken from my heart. CSR has been aother form of IR. The difference is, IR is for employees/workmen and CSR is for the community. But the approach is same, just to manage the situation. You have rightly mentioned CSR has been used as a tool by the HR/IR people to get rid of operation risk. No body thinks about the people and planet. Everybody is busy in saving own interest (performance). But there are are few exceptions also, which can be used as an example to replicate.I can mention, Bilt is doing exceptional CSR in all its location in the field of education, health and livelihood. So it all depends upon the mindset of the top management and their orientation towards development. The CSR program of Bilt at Jeypore has been integrated with program of state Govt, Nabard and few banks. If we look at the budget contribution, probably bilt has contributed much less that what people through different schemes have leveraged from government other financial institutions.based on this I have developed a concept (presented in national CSR conference) on CSR implementation.
(a) Confidence building: as operational risk management approach, mostly capital investment in nature. Target population is mostly the people at the top of pyramid (local leaders, politicians, opinion makers, and many other who matters to company in the initial stage)
(b) Capacity building: as an approach to create human and social capital. Target population is mostly the people who are bottom of the pyramid, who are larger in number and affected most. The nature of investment is mostly for the building capacities of these people, so that they can adapt to changing socioeconomic environment and there will be a smooth transition in the economics of the families.
(c) Sustainability: Phase of creating actual value for the community and company, where in people, public (govt) and private (company) will work together to sustain the value that has been created.
The model is mostly based on my experience of implementing CSR in Bilt. It is found that, a rough calculation syas that peoples’s contribution and Government leverages (mostly through SGSY, ITDA and Nabard linkage) together is almost twice that of Bilt funding in community development. The effort bilt-CSR through partner NGO has created a model lievlihood project that has been replicated by Govt of Odisha in neighbour districts of Koraput. So CSR can be implemented with a human face. There are example but it surprises me that no other company is ready to learn from them, where as Govt has comeforward to take it forward.
I sometime feel the philanthropy mode of CSR which Tatas had started through SDTT and SRTT was better rather than direct CSR implementation by companies. Atleast in that approach, there was no such ill intention of coroporate to elude the people.
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In today context, most the corporate houses are limiting themselves within the first phase i.e confidence building where they used to satisfy few people who have abilities to immediately influence the business operation and manage to run the show. No body is able to visualize the effect of Industry on the people who are at the bottom, who don’t have resources are abilities to get benefited in new economic environment. So CSR will run in this way, until
a. It is closely monitored by the government
b. CSR is independently looked as a department at unit level
c. CSR is separated from IR issues.
d. CSR is headed/implemented by development professionals.
e. CSR planning, budgeting, monitoring is centralized keeping in view the need at each unit.
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Thank you Srikant
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Yes I am agree with that Giagantic investments of corporates bring huge changes in any geographical location effecting on life style, culture, thinking process, economy and so on. But they remain away from taking the responsibility of the changes which bring several disturbances in environment, micro to macro economy; culture, poverty reasons, unhealthy & unknown effects on life and vegetation. That’s why we should support to PALS because PALS are working for Environmental issues in india.
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After reading your column i felt certain issues are taken one sided in your discussion. 1) You are talking about the effect of industrial growth on the people around them and in this world? I am surprised to note once the Government has taken initiatives to tax a industry to whatever level they want to tax so that the government can collect funds for running programmes for the people, how can we expect the industry to pay double tax on the name of CSR? 2) Your context of topic only run around the mines and dislocated people for whom theindustry is bound to return back their loss. I or even a common man wont accept why a company should develop the life of people around the company. Is every individual earner in this world ( like a salary earner in lakhs of money) doing CSR? 3) However as you said, the industry spoil the sustainability y of life for the future generation , yes thats the reason we ask them to repay through TAX and also as you said thru sustainability development in CSR. But the way today what is expected out of the Industry on the name of CSR as if the people are bound to be developed and given good living condition only by these Industries is a wrong method. There are many shops, and business people who simply eat the life of these people by exploiting them, are they all doing CSR?? if so why you punish the Industries on the name of CSR , by scolding them one side as they are only for profit making and not for philanthropy, yes they are not philanthropist. DO you know how many NGOs are there in this country? What these thousands of NGOs doing? Do you know how much they spend for the people and how much they spend for their own office staff and their living and survival? Today what is happening in CSR is that number of activities for the sake of getting goodwill from local public or Govt offices , what you said is acceptable. I wish to add that let theIndustries bifercate the topic of sustainability from CSR. Very few companies who understood the real meaning of sustainability is working on CSR sincerely but others are only misusing the word. BUT WE ALSO MUST ADMIT ONE MORE THING: The people are very clever now a days, it has not become voluntary work of CSR, but it is forced and demanded by locals to carry out csr as if its a right, ,,this condition may be correct for the companies like Mining industries but not fo r other industries which do not disturb the life of local public. Therefore it is not 100% correct to blame the companies and push them towards compulsory CSR works, it must be still voluntary and yes t,he Government should take steps to follow up the Industries CSR projects /expenses.but should never make it compulsory . After reading your write up i felt that you are pushing the govt to make it Compulsory, which i feel not correct. Let these govt give administration to number of companies and quit their legislative assemblies and parliament, we can run the Govt through some more employed staff in a better way. Sometimes i feel the Govt is begging the industries to do what these people suppose to do or what these govts could not accomplish for the development of people. Carrying so many mixed feelings on CSR i am so much committed on CSR and With all this i am working as CSR head in a large organisation and spending not less than 5 crore per annum on csr.
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